Consultancy
Survey and study client's specific requirements,
take stock of existing resources and submit a
report on user specifications and requirements.
System
Design
Based on clients' goals and objectives, draw-up
a plan for phased induction and absorption of
technology specifying the hardware scaling, network
design and architecture and software components
required.
Procurement
Procure hardware and systems from OEM/Reps at
the best competitive rates and most favorable
terms. (Assist the client in the tendering process,
if applicable).
Site
Preparation
Provide design inputs for furniture/ layout design,
ergonomic considerations, power conditioning,
air-conditioning etc.
Installation
& Integration
Install and integrate all the hardware, software,
peripherals, networking components, telecom infrastructure
and systems. Coordinate with and supervise any
third-party vendors if applicable.
Content
Creation
Assist the user to populate the Delta.Net
Shell with Syllabi and Lesson Plans. Thereafter,
create DOLs/ MOLs, PDF libraries, Q&A Banks,
interactive multimedia courseware, Web links etc.,
in association with Clients Domain Experts.
Data
Entry
Collect, collate and enter data into the RDBMS
structure. Thereafter, verify and sanitize the
data & tables.
On-site
Training
Conduct training and workshops for actual users
to ensure optimum utilization of the systems.
Tech
Support
Provide 24x7 on-site & telephonic technical
support, warranty and repair coordination and
routine/pre-emptive maintenance services.
System
Performance Guarantee
Provide a holistic, single-point support service,
which is a kind of productivity insurance. It
addresses all the functional components of the
system (hardware, software, networking, telecom
systems and peripherals) to ensure minimum downtime,
maximum through-put and optimum utilization of
resources.
Transfer
of Technology
Conduct training for clients' nominees with the
aim of handing-over operational and support functions,
in a phased manner. In short, establish a BOT
(Build-Operate-Transfer) relationship. Offer ongoing
support and up-gradation facilities, if required.
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